Patient Satisfaction Survey Result
All patients completing treatment participate in a patient satisfaction survey. The survey includes 16 different questions regarding the care they received at Roxbury. The results are trended from month to month and are used to improve the quality of patient care.
Roxbury Inpatient Satisfaction Survey
July 2020 – September 2020
Level of Care: All
Age: All
Unit: All Units
| Survey Count |
Total Surveys |
Discharges |
Rate of Return |
| 248 |
248 |
493 |
50.30 |
| Score Legend |
| 5 – Strongly Agree |
4 – Agree |
3 – No Opinion |
2 – Disagree |
1 – Strongly Disagree |
| Question |
Score |
| I feel better now than when I was admitted. |
4.62 |
| I was satisfied with the unit/program staff. |
4.32 |
| I was treated with dignity and respect. |
4.41 |
| I understand the importance of following my discharge plan. |
4.72 |
| Average Score: |
4.52 |
