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Admissions Information

Roxbury provides a full continuum of Substance Use, Psychiatric, and Co-Occurring Disorder treatment services. Depending on which program is needed, our admissions process varies.  For our Psychiatric Hospital, most admissions occur after a professional referral is made by a crisis worker, social worker, or other clinician. For our Treatment Center, patients can self-refer to our inpatient substance use program or a referral can be made by any professional working with the patient. If you are in need of Outpatient Services you can call each location direct to schedule an appointment.

If you are a family member seeking admission for a loved one, our friendly, accommodating, and flexible admissions team will ensure that this process is as quick and easy as possible. Admission criteria varies, and each circumstance is different but we will be able to assist you in the next steps of the process. We realize this may be the first experience for many and our team is here to help each step of the way.  If Roxbury isn’t the right place for your loved one, they will let you know who may be able to help in your particular situation. We have a vast array of resources available to help. Please just give us a call and we can walk you through the process.

Yes, our admissions department is staffed 24/7 with bachelor and master-level clinicians. However, admissions times will be arranged ahead of time by the staff and those involved. This is to ensure an easy and quick admissions process for everyone. Outpatient Services appointments are scheduled M-F during normal business hours.

All patients presenting to Roxbury for inpatient treatment are first provided a thorough and confidential assessment by our Admissions or Clinical staff at no charge. Current and past substance use and psychiatric patterns are recorded, as is treatment history, medical history, legal involvement, and leisure lifestyle. This assessment process allows our staff to match each patient to the appropriate level of care.

Roxbury contracts with nearly all Managed Care Organizations and is TRICARE-certified for the inpatient treatment of substance use disorders. In addition, we accept Pennsylvania Managed Medicaid and have self-pay options available for all levels of care. We are not an out of network facility and therefore will use your insurance based on the parameters of your specific plan. We will also let you know financial responsibility up-front should there be co-pays or deductibles.
***As healthcare coverage varies and referral criteria may apply, please let us assist you in determining important benefit information.

For inpatient substance use treatment, all counties in PA provide funding for patients needing inpatient detox and rehab but are subject to each county’s process.  Depending on which county you reside, our admissions staff can provide you with that information or number to contact.

For inpatient psychiatric treatment, some counties provide funding for patients who do not have insurance. In this circumstance, please present to your closest emergency room for a psychiatric evaluation and referral. An emergency department staff member will be able to walk you through this process.

*Roxbury is an inpatient psychiatric hospital and inpatient substance use disorder rehab that provides impartial access to treatment regardless of race, religion, color, sex, age, national origin, or disability.